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Claims

What to do?

If your vehicle breaks down on the highway or if you are in an accident, be sure it is safe to do so before calling a tow truck to transport it to the car repair shop of your choice, having a private settlement, or making a phone call on the road.

What's Next?

In an accident:

a) Exchange Particulars of Parties Involved in the Accident and take note of the vehicle numbers


b) Take photos of the scene of the accident and the damages to all vehicles.


c) Call Your Insurer's Hotline for a Tow-Truck or further advice on the accident
Report the accident to your Insurer within 24 Hours or by the next working day.

At the Shop...

At Yap Motor Repair Service, we pride ourselves on completing your repairs and claims as soon as possible. Here are the necessary steps we take to make the process easier: We will arrange for a tow truck to arrive as soon as possible at your pickup location when you contact us. Once at our car workshop, we will assist you with paperwork such as Reporting forms for your insurer, private settlement forms, and legal documents to proceed with your claims. And then, we would work with the surveyors, estimators, and authorised workshops to access your vehicle. Once all legal matters are settled, we will arrange with you whether you need a vehicle for rental and repair your vehicle within 1-2 weeks’ time. Once your vehicle is ready, you can go your own merry way again!

Call Who?

Worry about who to call? Fret not! You can call us for roadworthy opinions regarding third-party insurance claims or for private settlement cases.

 

You can reach out to 

 (Mr Yap) or Contact Us.

 

Other Services :

Accident Claims

Please do find a safe spot to tow your car; otherwise, feel free to call LTA at 1800-2255-582 for the recovery crew As we know, accidents may happen to anyone. Just like the weather here in Singapore, we could not predict or foresee this kind of predicament. Fortunately, there is insurance to cover you. We at Yap Motor Repair Service are glad to assist!  Click the EMAS button ---> for more info!

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